We make every effort to ensure the goods we supply are of the highest quality, reach you in original & good condition, and are delivered promptly as stated on our website.
PURCHASING FROM US
By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying said goods (including passing your personal details onto couriers & other subcontractors). Personal details can be removed from our database by editing your user details. If you have submitted your email address to our email marketing system you may remove your details by sending an e-mail to shop@urbangroovez.co.uk stating Remove me from your list in the subject heading . No property or title of the goods shall pass from Urban Groovez to the customer until payment has been received in full.
CREDIT/DEBIT CARDS
Credit, debit & charge cards are all accepted but we reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please state this on your order, along with your card registered address. You may be asked to provide us with proof of your address at anytime, a fax of each side of your card and a signed statement auothorising the transaction. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholders full name and address & tel no. We will then contact the cardholder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
LIABILITY
Urban Groovez accepts no responsibility for fraudulent credit card transactions that may occur as a result of credit card details being placed on the internet.
AVAILABILITY OF GOODS
All orders and special offers are subject to availability. We stock 100s of items and it is very difficult to keep every item in stock at all times. We will always inform you if an item is not in stock at the time when you place your order.
CREDIT/DEBIT CARDS
Credit, debit & charge cards are all accepted but we reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please state this on your order, along with your card registered address. You may be asked to provide us with proof of your address at anytime, a fax of each side of your card and a signed statement auothorising the transaction. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholders full name and address & tel no. We will then contact the cardholder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
